Hem Nxt Help &
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Hem Nxt Help & Support Centre

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What is Hem Nxt?
Hem Nxt is a digital trading and investment platform operated by Hem Finlease Private Limited (stock broking) and Hem Securities Limited (depository participant services), both SEBI-registered entities under the Hem Group. It lets you invest in stocks, mutual funds, and IPOs, and trade in F&O, currency, and commodities, all from one app.
What is Hem Nxt?
Hem Nxt is a digital trading and investment platform operated by Hem Finlease Private Limited (stock broking) and Hem Securities Limited (depository participant services), both SEBI-registered entities under the Hem Group. It lets you invest in stocks, mutual funds, and IPOs, and trade in F&O, currency, and commodities, all from one app.
What is Hem Nxt?
Hem Nxt is a digital trading and investment platform operated by Hem Finlease Private Limited (stock broking) and Hem Securities Limited (depository participant services), both SEBI-registered entities under the Hem Group. It lets you invest in stocks, mutual funds, and IPOs, and trade in F&O, currency, and commodities, all from one app.
Who can open a Hem Nxt account?
Any Indian resident above the age of 18 with a valid PAN card and Aadhaar can open a HemNxt account. NRI accounts are not supported at launch.
Who can open a Hem Nxt account?
Any Indian resident above the age of 18 with a valid PAN card and Aadhaar can open a HemNxt account. NRI accounts are not supported at launch.
Who can open a Hem Nxt account?
Any Indian resident above the age of 18 with a valid PAN card and Aadhaar can open a HemNxt account. NRI accounts are not supported at launch.
Is Hem Nxt free to download?
Yes. The Hem Nxt app is free to download on iOS and Android. Account opening is also free of cost.
Is Hem Nxt free to download?
Yes. The Hem Nxt app is free to download on iOS and Android. Account opening is also free of cost.
Is Hem Nxt free to download?
Yes. The Hem Nxt app is free to download on iOS and Android. Account opening is also free of cost.
How do I open an account on Hem Nxt?
Download the app, enter your PAN and Aadhaar details, and complete your in-app video KYC. Your account profile is created within 5 minutes. Full account activation is completed within 24 hours as per exchange guidelines.
How do I open an account on Hem Nxt?
Download the app, enter your PAN and Aadhaar details, and complete your in-app video KYC. Your account profile is created within 5 minutes. Full account activation is completed within 24 hours as per exchange guidelines.
How do I open an account on Hem Nxt?
Download the app, enter your PAN and Aadhaar details, and complete your in-app video KYC. Your account profile is created within 5 minutes. Full account activation is completed within 24 hours as per exchange guidelines.
What documents do I need for KYC?
You will need your PAN card, Aadhaar card, and a bank account linked to your name. A live selfie or video KYC may be required during the process.
What documents do I need for KYC?
You will need your PAN card, Aadhaar card, and a bank account linked to your name. A live selfie or video KYC may be required during the process.
What documents do I need for KYC?
You will need your PAN card, Aadhaar card, and a bank account linked to your name. A live selfie or video KYC may be required during the process.
Can I update my personal details after account opening?
Yes. Personal details can be updated through any of the following: in-app self-service, email request to our support team, or a branch visit.
Can I update my personal details after account opening?
Yes. Personal details can be updated through any of the following: in-app self-service, email request to our support team, or a branch visit.
Can I update my personal details after account opening?
Yes. Personal details can be updated through any of the following: in-app self-service, email request to our support team, or a branch visit.
How do I reset my password or PIN?
Your password can be reset from the login page using an OTP sent to your registered mobile number, or through an email link after validating your PAN details.
How do I reset my password or PIN?
Your password can be reset from the login page using an OTP sent to your registered mobile number, or through an email link after validating your PAN details.
How do I reset my password or PIN?
Your password can be reset from the login page using an OTP sent to your registered mobile number, or through an email link after validating your PAN details.
What investment products are available on Hem Nxt?
Hem Nxt currently offers Stocks, Mutual Funds, IPOs, Futures and Options, Currency, and Commodities.
What investment products are available on Hem Nxt?
Hem Nxt currently offers Stocks, Mutual Funds, IPOs, Futures and Options, Currency, and Commodities.
What investment products are available on Hem Nxt?
Hem Nxt currently offers Stocks, Mutual Funds, IPOs, Futures and Options, Currency, and Commodities.
What is the minimum amount to start investing?
For stocks, the minimum investment is 1 share. For mutual fund SIPs, the minimum is Rs. 100 per month. For lump sum mutual fund investments, the minimum is Rs. 1,000.
What is the minimum amount to start investing?
For stocks, the minimum investment is 1 share. For mutual fund SIPs, the minimum is Rs. 100 per month. For lump sum mutual fund investments, the minimum is Rs. 1,000.
What is the minimum amount to start investing?
For stocks, the minimum investment is 1 share. For mutual fund SIPs, the minimum is Rs. 100 per month. For lump sum mutual fund investments, the minimum is Rs. 1,000.
How do I track my portfolio on Hem Nxt?
Your portfolio is visible on the Hem Nxt dashboard. You can track real-time values, unrealised gains and losses, and benchmark your portfolio performance against Nifty.
How do I track my portfolio on Hem Nxt?
Your portfolio is visible on the Hem Nxt dashboard. You can track real-time values, unrealised gains and losses, and benchmark your portfolio performance against Nifty.
How do I track my portfolio on Hem Nxt?
Your portfolio is visible on the Hem Nxt dashboard. You can track real-time values, unrealised gains and losses, and benchmark your portfolio performance against Nifty.
Can I trade F&O on Hem Nxt?
Yes. F&O trading is available on Hem Nxt for eligible account holders. Activation requires segment selection and submission of valid income proof such as an ITR, salary slip, or bank statement.
Can I trade F&O on Hem Nxt?
Yes. F&O trading is available on Hem Nxt for eligible account holders. Activation requires segment selection and submission of valid income proof such as an ITR, salary slip, or bank statement.
Can I trade F&O on Hem Nxt?
Yes. F&O trading is available on Hem Nxt for eligible account holders. Activation requires segment selection and submission of valid income proof such as an ITR, salary slip, or bank statement.
What are the trading hours on Hem Nxt?
Equity market hours are 9:00 AM to 3:30 PM IST, Monday to Friday, on days when stock exchanges are open. For commodities on MCX, trading hours are Monday to Friday, 9:00 AM to 11:30 PM / 11:55 PM IST, depending on US daylight saving timings.
What are the trading hours on Hem Nxt?
Equity market hours are 9:00 AM to 3:30 PM IST, Monday to Friday, on days when stock exchanges are open. For commodities on MCX, trading hours are Monday to Friday, 9:00 AM to 11:30 PM / 11:55 PM IST, depending on US daylight saving timings.
What are the trading hours on Hem Nxt?
Equity market hours are 9:00 AM to 3:30 PM IST, Monday to Friday, on days when stock exchanges are open. For commodities on MCX, trading hours are Monday to Friday, 9:00 AM to 11:30 PM / 11:55 PM IST, depending on US daylight saving timings.
How do I place an order on Hem Nxt?
Search for the stock or contract you want to trade, select Buy or Sell, choose your order type, enter the quantity and price, and confirm. Available order types include Market, Limit, Stop-Loss, GTT (Good Till Triggered), Cover Order, and Bracket Order.
How do I place an order on Hem Nxt?
Search for the stock or contract you want to trade, select Buy or Sell, choose your order type, enter the quantity and price, and confirm. Available order types include Market, Limit, Stop-Loss, GTT (Good Till Triggered), Cover Order, and Bracket Order.
How do I place an order on Hem Nxt?
Search for the stock or contract you want to trade, select Buy or Sell, choose your order type, enter the quantity and price, and confirm. Available order types include Market, Limit, Stop-Loss, GTT (Good Till Triggered), Cover Order, and Bracket Order.
What are Hem Nxt's brokerage charges?
Flat Brokerage per executed order, Launch offer - lock for ₹10 ₹̶2̶0̶ for life (standard pricing for ₹20 per order) All brokerage is exclusive of STT, GST, SEBI turnover charges, stamp duty, and exchange transaction charges.
What are Hem Nxt's brokerage charges?
Flat Brokerage per executed order, Launch offer - lock for ₹10 ₹̶2̶0̶ for life (standard pricing for ₹20 per order) All brokerage is exclusive of STT, GST, SEBI turnover charges, stamp duty, and exchange transaction charges.
What are Hem Nxt's brokerage charges?
Flat Brokerage per executed order, Launch offer - lock for ₹10 ₹̶2̶0̶ for life (standard pricing for ₹20 per order) All brokerage is exclusive of STT, GST, SEBI turnover charges, stamp duty, and exchange transaction charges.
Where can I see my transaction charges and contract notes?
Contract notes and ledger statements are accessible both in-app and via email to your registered email address.
Where can I see my transaction charges and contract notes?
Contract notes and ledger statements are accessible both in-app and via email to your registered email address.
Where can I see my transaction charges and contract notes?
Contract notes and ledger statements are accessible both in-app and via email to your registered email address.
Are there any account maintenance charges?
Demat account maintenance charges are as per the applicable tariff structure. Please refer to the tariff sheet available under the Downloads section on the Hem Nxt platform.
Are there any account maintenance charges?
Demat account maintenance charges are as per the applicable tariff structure. Please refer to the tariff sheet available under the Downloads section on the Hem Nxt platform.
Are there any account maintenance charges?
Demat account maintenance charges are as per the applicable tariff structure. Please refer to the tariff sheet available under the Downloads section on the Hem Nxt platform.
The app is not loading. What should I do?
Check your internet connection and ensure you have the latest version of the Hem Nxt app installed. If the issue persists, clear the app cache or reinstall. You can also contact our support team at support@hemnxt.com.
The app is not loading. What should I do?
Check your internet connection and ensure you have the latest version of the Hem Nxt app installed. If the issue persists, clear the app cache or reinstall. You can also contact our support team at support@hemnxt.com.
The app is not loading. What should I do?
Check your internet connection and ensure you have the latest version of the Hem Nxt app installed. If the issue persists, clear the app cache or reinstall. You can also contact our support team at support@hemnxt.com.
On which devices is Hem Nxt available?
Hem Nxt is available on iOS (version 13 and above) and Android (version 7 and above). A web trading platform is also available at trade.hemnxt.com.
On which devices is Hem Nxt available?
Hem Nxt is available on iOS (version 13 and above) and Android (version 7 and above). A web trading platform is also available at trade.hemnxt.com.
On which devices is Hem Nxt available?
Hem Nxt is available on iOS (version 13 and above) and Android (version 7 and above). A web trading platform is also available at trade.hemnxt.com.
Is my data safe on Hem Nxt?
Yes. Hem Nxt uses 256-bit encryption for all transactions and data in transit. Your personal data is handled in accordance with our Privacy Policy and applicable data protection regulations in India.
Is my data safe on Hem Nxt?
Yes. Hem Nxt uses 256-bit encryption for all transactions and data in transit. Your personal data is handled in accordance with our Privacy Policy and applicable data protection regulations in India.
Is my data safe on Hem Nxt?
Yes. Hem Nxt uses 256-bit encryption for all transactions and data in transit. Your personal data is handled in accordance with our Privacy Policy and applicable data protection regulations in India.
How do I raise a formal complaint?
You can raise a complaint through the Hem Nxt app or by contacting our Grievance Desk directly. Details are in the Grievance Desk section below.
How do I raise a formal complaint?
You can raise a complaint through the Hem Nxt app or by contacting our Grievance Desk directly. Details are in the Grievance Desk section below.
How do I raise a formal complaint?
You can raise a complaint through the Hem Nxt app or by contacting our Grievance Desk directly. Details are in the Grievance Desk section below.
Is Hem Nxt regulated by SEBI?
Yes. Hem Nxt is operated by Hem Finlease Private Limited (SEBI Reg. No. INZ000167734), a member of NSE: 11100 | BSE: 6741 | MCX: 56905, and Hem Securities Limited (SEBI Reg. No. IN-DP-568-2021, CDSL: 17700/17701). All operations are subject to SEBI regulations and applicable exchange rules.
Is Hem Nxt regulated by SEBI?
Yes. Hem Nxt is operated by Hem Finlease Private Limited (SEBI Reg. No. INZ000167734), a member of NSE: 11100 | BSE: 6741 | MCX: 56905, and Hem Securities Limited (SEBI Reg. No. IN-DP-568-2021, CDSL: 17700/17701). All operations are subject to SEBI regulations and applicable exchange rules.
Is Hem Nxt regulated by SEBI?
Yes. Hem Nxt is operated by Hem Finlease Private Limited (SEBI Reg. No. INZ000167734), a member of NSE: 11100 | BSE: 6741 | MCX: 56905, and Hem Securities Limited (SEBI Reg. No. IN-DP-568-2021, CDSL: 17700/17701). All operations are subject to SEBI regulations and applicable exchange rules.
What is SCORES, and how do I use it?
SCORES is SEBI's centralised online platform for registering and tracking investor complaints against registered intermediaries. If your complaint is not resolved to your satisfaction, you can escalate it to SEBI directly at SCORES
What is SCORES, and how do I use it?
SCORES is SEBI's centralised online platform for registering and tracking investor complaints against registered intermediaries. If your complaint is not resolved to your satisfaction, you can escalate it to SEBI directly at SCORES
What is SCORES, and how do I use it?
SCORES is SEBI's centralised online platform for registering and tracking investor complaints against registered intermediaries. If your complaint is not resolved to your satisfaction, you can escalate it to SEBI directly at SCORES
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Customer Care
Ms. Premlata Mantri
203, Jaipur Tower, M.I. Road, Jaipur, 302001
Head of Customer Care
Mr. Sunny Arora
203, Jaipur Tower, M.I. Road, Jaipur, 302001
Compliance Officer, Stock Broking (HFPL)
Ms. Kritika Rander
203, Jaipur Tower, M.I. Road, Jaipur, 302001
Compliance Officer, CDSL-DP (HSL)
Mr. Rohit Sharma
203, Jaipur Tower, M.I. Road, Jaipur, 302001
Chief Executive Officer
Mr. Prateek Jain
203, Jaipur Tower, M.I. Road, Jaipur, 302001
Principal Officer (Research Analyst)
Ms. Astha Jain
203, Jaipur Tower, M.I. Road, Jaipur, 302001